Cannot sign in to Office (ONENOTE)- "We are unable to connect right now."
After signing out of Office 365, when attempting to "switch accounts" within Office 365 I am unable to sign back in via any of the Office 2013 application using my account. I am, however, able to successfully sign in through the website. The problem occurs on numerous machines, on and off-site, within and without our Active Directory network. I have completely uninstalled and re-installed Office 2013 without resolve.
April 3rd, 2015 5:52pm

Hi,

I wrote a blogpost on how to get the sync process up and running again. This might also be applicable to your question. Try taking the steps as described in the post:

https://theonenotecorner.wordpress.com/2015/02/20/onenote-sync-in-trouble/

Maurice

Free Windows Admin Tool Kit Click here and download it now
April 3rd, 2015 6:13pm

Thanks for the reply and i did try your steps but no joy :(
April 4th, 2015 6:06am

Hi,

Sorry to here that it did not work. Have you tried removing the services from for example Microsoft Word? If you go to file - account you can add and remove services. Remove the service first close word and then add the service again.

Maurice

Free Windows Admin Tool Kit Click here and download it now
April 5th, 2015 4:46pm

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