Cannot sign in to Office (ONENOTE)- "We are unable to connect right now."
After signing out of Office 365, when attempting to "switch accounts" within Office 365 I am unable to sign back in via any of the Office 2013 application using my account. I am, however, able to successfully sign in through the website. The
problem occurs on numerous machines, on and off-site, within and without our Active Directory network. I have completely uninstalled and re-installed Office 2013 without resolve.
April 3rd, 2015 5:52pm
Hi,
I wrote a blogpost on how to get the sync process up and running again. This might also be applicable to your question. Try taking the steps as described in the post:
https://theonenotecorner.wordpress.com/2015/02/20/onenote-sync-in-trouble/
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April 3rd, 2015 6:13pm
Thanks for the reply and i did try your steps but no joy :(
April 4th, 2015 6:06am
Hi,
Sorry to here that it did not work. Have you tried removing the services from for example Microsoft Word? If you go to file - account you can add and remove services. Remove the service first close word and then add the service again.
Maurice
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April 5th, 2015 4:46pm